About us

Who We Are

Welcome to Leicorner cozy pets , We are passionate about creating unique, high-quality pet accessories and sublimation products that celebrate your love for pets. Our goal is to offer stylish, personalized items that make your furry friends look and feel special. With creativity and care, we design products that pet owners adore.

Thank you for supporting our small business!

Where custom accessories and thoughtful designs meet your furry friend's!

Our Impact

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FAQ´s

Placing an order

How can I place an order?

Welcome to Leicorner Cozy Pets ! For non-personalized products, you can just add the product to your cart and move to the next step. For personalized ones, you need to fill all elements in order to move forward with the order. Please don’t forget to click the Preview Your Personalization button to make sure no typos or wrong choices were submitted by mistake. Essential information such as name, email, shipping and billing address must be sufficiently provided as well. After all is filled, you can process the payment. We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.

Do you put the receipts in the package?

The package only shows the Recipient’s Name, Shipping Address, and order’s Tracking Number. Any information related to the receipt or price tag will not be included.

Shipping & delivery

How much does shipping cost?

Each order’s shipping cost is calculated during the checkout process. Below is the shipping cost for our products with US shipping address(price for one single product)

#	PRODUCT NAME	Shipping cost
1	Caps	7.99
2	Mugs	7.99
3	Tumblers	7.99
4	Pet Birthday Celebration Set	15.99
5	Tote Bag	7.99
6	T- Shirt	7.99
7	Bandana	7.99

How can I track my order?

You can visit this site to follow up on your order status right away: https://leicornercozypets/apps/trackingmore.

The tracking shows my order was returned.

here are usually 2 common reasons that your package is returned:

Your shipping address is incorrect/insufficient.
Another reason is that you were not able to collect your package when it was out for delivery, your package would be kept at the local post office for a period for pickup before they send it back to the sender.

Please recheck your shipping address in the confirmation email before reaching out to us:

If the shipping address is correct, please Contact Us for further support.

If the shipping address is incorrect, we request a re- shipping fee to resend your order.

Do you offer expedited shipping?

We don’t offer expedited shipping as an option in the Checkout step. However, if you need the item in a shorter time than the normal timeframe, please Contact Us to get advice about expedited shipping for the specific item.

How I can change my shipping Address?

If the shipping address on your order is incorrect, please get in touch with our support team as soon as possible so that we can make our best effort to request a shipping address change with our fulfillment center. Please request the option “Modify my order detail” via Contact Us. Please keep in mind, you can change the shipping address within 12 hours of placing the order.

Payment

Why am I being double charged?

If you detect two charges on your bank account for the same amount, please verify if you have received two confirmation orders in your inbox.

In case you only want to purchase one, please contact us providing the order ID you want to cancel and we will proceed with the reimbursement.

If no duplicate order is placed, please do not worry, we only deduct once, and the other payment will not proceed. The double charge that you see on your bank statement is most likely an authorization (pending charge), rather than a real charge. When making a payment by credit card for certain services, your credit card company may authorize your card before the actual funds are taken. If this is the case, the authorization appears on your bank statement in addition to the real charge. The authorization should disappear from your bank statement within a month. We suggest that you wait for the release of the funds or contact your bank to check.

Why is my card declined?

There may be several reasons why a transaction does not go through. We recommend checking the following list of possible reasons and reaching out to your credit card issuer/bank for further information.

Insufficient funds

Check the funds available in your bank account.

Card is expired

Check the expiry date shown on your credit or debit card.

Withdrawal limit exceeded

You may have reached a daily limit for a single vendor that could be set up by your card issuer or bank. Contact your bank for further information or retry the following day.

Cards are blocked

Please try again in 30 minutes. If that doesn’t help, contact your bank or try adding a new card.

A technical error occurred

Please retry the process later.

Bank declined the transaction

Please contact your bank for more information.

track your package.

Coupons/ Discount

How do I use my discount code?

Just a few steps to save on your order:

Add the item to your cart

Click on the secure Checkout button

Insert a discount code in the discount code box. Then click APPLY

I forgot to enter my discount code

Discount codes are not applied automatically and need to be entered during the checkout process. Unfortunately, a coupon code cannot be applied after you have completed the processing of your order. We want you to get those savings, so please be sure to remember to apply your code before finalizing your

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About us

Who We Are

Where custom accessories and thoughtful designs meet your furry friend's!

Our Impact

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FAQ´s

Legal

More about us

Quick links

Store

Subscribe! New subscribers get 20% off!

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Thank you!

Dog (8)

Cat (2)

About us

Who We Are

Where custom accessories and thoughtful designs meet your furry friend's!

Our Impact

Lorem Ipsum Dolor Sit Amet

FAQ´s

Legal

More about us

Quick links

Store

Subscribe! New subscribers get 20% off!

Filters

Sign-up!

Thank you!